I run a busy plant nursery, café and gift shop and as a fully qualified horticulturist, retail is not something I’ve ever been trained or nor did I ever realise there was so much to it! Jo has helped me over the past few years by guiding me on how to present my merchandise, create budgets and forecasts and selecting the best products to sell.
Retail has changed so much over the past few years and will continue to evolve. Retailers and town centre leaders need to embrace the way consumers are living, shopping and working, acknowledging consumer trends, bricks and mortar retailing and online – creating a seamless experience.
We understand how customers spend and able to develop strategies to support our clients to deliver an exceptional experience.
With a wealth of knowledge in the retail industry and town centre regeneration, we have a simple aim to deliver projects that are creative, profitable and retain customer loyalty. We have demonstrated the ability to create unique customer experiences, delivering projects from inception to execution.
We are flexible in our approach to working with clients and as you can see from our portfolio we currently work with local authorities, BID’s and local leaders to develop long term strategies as consultants, and with town centre shopping centres and businesses to develop brand strategies improving customer experiences. We deliver many diverse projects from popup shops, specialist markets to community hubs. Upon consultation we develop bespoke plans, creating solutions to deliver optimum results.
Here are just some of our Retail Inspired Consultancy services:
Brand strategy/development, communications strategy, town centre regeneration projects, town centre evaluations & health checks, place branding projects, social media marketing, content creation and business mentoring.
What People Say
It has been amazing working with Jo all the way from PopUp Ashford to Made in Ashford. Her hard work and unique approach in creating a more local and personal element to the modern high street and has built us a town centre to be proud of. This is such an achievement to be able to get people enjoying their high street in Ashford again.
I have known and worked with Jo since 2014. From our first meeting, it was clear that Jo totally understood and supported my business ethos, and her passion for retail shone through.
Jo has a way of looking at the bigger picture, and can see how businesses, however small, can significantly benefit whole communities.
Our Retail Insights
It is vital now more than ever before that businesses keep the innovative communication going through social media platforms and take advantage of local marketing campaigns to reach a wider audience both locally and from new visitors to their high streets.
What this town centre has achieved following the very first pop up shop, Bedpop resonates with projects I delivered. With storytelling being an integral part of a town or brand’s strategy – Bedford does this incredibly well with the support of the local businesses, stakeholders including the local authority and the quality publications including The Bedford Clanger, Bedford Independent.
As major stakeholders in their towns Local Authorities have come under increasing pressure to support their high streets and invest in property to halt the decline of our town centres. Who better to revitalise and inject a sense of community spirit and take the steps needed to reinvigorate failing high streets?