We’ve explored customer experience in our previous posts, but this years uncertainties around the the ‘golden quarter’ presents a huge opportunity for businesses in retail…
Continue reading → Strategies to Enhance Customer Experience in the Golden Quarter
High streets are under going dramatic changes and will continue to evolve in the next decade. Shopping as we know it is changing too and becoming 'experience' driven. We have witnessed this in the last decade with the rise of pop up shops, and more places where you visit to try out new activities that are not always purchase driven - building brand loyalty.
Have you considered selling on social media as part of your strategy?
Social media for many of us is part of daily life. Brands embracing this to maximise engagement have until quite recently done so with the view that this will drive sales to their website or bricks & mortar stores.
retailinspired.org 